Refund policy

Trials and Payments. All plans come with an initial free trial period of up 1 to 30 days. Hardware cost is not included in trial period. After the trial period, you may opt for a 6-month or 12-month payment plan. All Payments are to be made in advance.

Credit Card Billing, Receipts and Privacy. The account owner will receive an email receipt upon each credit card charge. The receipts are also available for the account owner from within the application.

Credit Card Disclaimer. Nibblematrix does not store any credit card data and related personal information.

Credit Card Privacy. Nibblematrix uses a third-party intermediary to manage credit card processing and this intermediary is not permitted to store, retain, or use Your billing information except to process Your credit card information for NibbleMatrix. Though NibbleMatrix takes every measure to protect our users’ credit card information, should any third party illegally break through our security and access our database, then your data may be at risk. In such an event, you release NibbleMatrix from all liability regarding the storage of your credit card information.

Cancellation and Refunds. Cancellation request should be made in writing through mail. In case of cancellation, refunds will only be made for the unused months and not for current or previous month. Hardware costs will not be refunded in any case.