Demonetisation Powers Online Food Delivery
Representatives of online food ordering portals and mobile applications seem to be overwhelmed by the number of orders due to the cash crisis.
Delivery trips have risen sharply with people choosing to order food online in a bid to escape paying cash at restaurants and cafes.
“The trips have surely increased. There are around 1,500 representatives of Swiggy working to deliver food in different areas of Pune. After demonetization, there was a slump in the orders.
For the first few days, I was delivering two to three orders a day as against the earlier seven to eight deliveries. However, later, there was a jump and now, on an average, I am doing around 14 to 15 deliveries each day in the Kalyaninagar area alone,” said the representative, who requested anonymity.
Another representative of the same company, who works in the NIBM Road area, pointed out that the initial slump was due to confusion among people. “The announcement was sudden and completely new to people. Initially, people were perplexed, not knowing what to do.
But now, the idea seems to have sunk in and people know how to save the cash they have. As a result, the number of deliveries has increased. Interestingly, apart from youngsters and singles, we are even delivering food to families as well,” the representative said.
Ratul Singh, who works in a private company and shares his apartment in Koregaon Park with two flatmates, claimed that these days breakfast ordering slots have become hard to find. “We have ordered earlier from food delivery companies like Swiggy and Food Panda.
But, nowadays it is different considering the fact that if one goes to the mobile application and checks the eateries, especially in the morning hours, there is a notification claiming the representatives are busy and food cannot be ordered from the restaurant.
On Tuesday too, we could find only two restaurants that were open to deliveries and had representatives free,” he said.
According to Singh, this continued for around half an hour before things got back to normal. Earlier, this was never the case and placing orders was an easy job. “The fact that representatives are busy shows that their work has increased.
However, ordering food and paying online is better than spending the cash in hand as the conditions have remained the same, more or less,” Singh stated.
A representative of a restaurant, specializing in north Indian cuisine, located at Koregaon Park confirmed that online orders have increased. “We provide home delivery system but not an online payment system.
The people belonging to the delivery companies have a tie up with us and they are surely more visible these days. Though one cannot divulge numbers, their deliveries have certainly shot up and one or more representatives are present here waiting to pick up orders almost all the time,” the representative said.
Source : Link